Privacy Policy
This notice explains how CB Equipment LLC handles personal information through https://cbequipmentllc.com/, inquiries, orders, and related support. CB Equipment LLC is responsible for the processing described here, subject to the independent responsibilities of payment providers and other organizations acting for their own purposes.
Contact: info@cbequipmentllc.com; +1 (786) 604-7854; 12 Manson Libby Rd, Scarborough, Maine.
Information We Collect and Its Sources
We collect information you provide through purchases, accounts, forms, emails, phone inquiries, exemption submissions, and support requests. This may include your name, business name, billing and delivery addresses, email, telephone number, order history, equipment requirements, delivery-site instructions, correspondence, review submissions, and relevant tax-exemption documents.
Our site and service providers may collect IP address, browser and device details, pages accessed, referring information, cookie identifiers, and security or transaction logs. Payment providers supply transaction status and limited payment identifiers needed for order administration; they process the payment credentials submitted through their systems. Carriers and suppliers may provide delivery status and service information. Do not submit unrelated sensitive information through general inquiry channels.
How We Use Information
We use information to answer inquiries, prepare quotations, process and verify orders, collect payment, arrange delivery, administer accounts, provide returns and warranty assistance, prevent fraud, maintain security, meet tax and recordkeeping obligations, and resolve disputes. We use optional analytics only in accordance with the choices and consent required by applicable law. Marketing communications are sent only where permitted and can be stopped using the message’s unsubscribe method or by contacting us.
Legal Grounds Where GDPR Applies
Where GDPR applies, we process information as necessary to take steps you request before a contract and perform that contract; comply with applicable legal duties; pursue legitimate interests in proportionate security, fraud prevention, support, and business administration where those interests are not overridden by your rights; or act on consent where required. You may withdraw consent prospectively without affecting prior lawful processing. Required order information is needed to complete the transaction; optional marketing or analytics consent is not a condition of purchase.
Disclosures to Other Organizations
We disclose relevant information to hosting and store-service providers, payment and fraud-prevention providers, carriers and fulfillment partners, relevant manufacturers or service organizations assisting with an order or claim, and professional advisers. Depending on their role, recipients process information on our instructions or under their own legal duties. We may disclose information when legally required, to protect lawful rights and security, or in connection with a business transaction subject to appropriate protections.
We do not sell personal information or share it for cross-context behavioral advertising. We do not use advertising pixels for targeted advertising under the practices described by this notice. Disclosures to service providers for order fulfillment are distinct from sale or advertising sharing under applicable definitions.
Cookies and Similar Technologies
Necessary cookies support the cart, checkout, account sessions, security, and privacy choices. Optional analytics or marketing technologies, if introduced, require the applicable notices and choices before activation. Where consent is required, optional technologies remain off unless you agree. You may revisit Cookie Preferences to change optional choices. Browser settings can also limit cookies, although blocking necessary cookies may affect shopping functions.
Where legally required, recognized opt-out preference signals such as Global Privacy Control are honored for applicable sale, sharing, or targeted-advertising processing. Such a signal does not cancel information processing necessary to fulfill an order.
Retention
We retain information only for as long as reasonably necessary for its disclosed purpose, legal obligations, and legitimate dispute or security needs. Order, payment, and tax records follow applicable recordkeeping requirements. Inquiry records are retained while addressing the matter and for a proportionate follow-up period. Account information is retained while the account remains active and as needed for related obligations. Optional technology retention is described in Cookie Preferences. Retention decisions consider sensitivity, purpose, legal requirements, and the consequences of deletion; records no longer needed are deleted or anonymized.
Security and Payment Handling
We use reasonable technical and organizational safeguards appropriate to the information and processing involved. Checkout payment details should be submitted only through the enabled provider’s protected payment fields. We do not request complete card credentials by ordinary email. No website, transmission method, or storage system can be guaranteed completely secure. Contact us promptly if you suspect unauthorized account access.
United States Privacy Requests
Depending on your residence and applicable law, you may request access to or a copy of your information, correction, deletion, portability, or an opt-out of covered sale, sharing, targeted advertising, or certain profiling. You may also have rights concerning sensitive information and an appeal of a denied request. We will not unlawfully discriminate against you for exercising an applicable right.
California residents covered by the CCPA may request the categories and specific pieces of information collected, sources, purposes, categories of recipients, and applicable disclosure information. The categories and purposes described above also describe our intended collection practices. We do not sell or share personal information for cross-context behavioral advertising and do not use sensitive personal information beyond purposes permitted without a right to limit where that rule applies.
Submit a request by email or telephone using the contact details above. You do not need to create an account. We verify identity proportionately for requests requiring verification and may request evidence of an authorized agent’s authority. We do not demand identity verification for an opt-out when the law prohibits it. For covered California requests to know, correct, or delete, we generally respond within 45 calendar days, with a permitted extension and notice when needed; applicable opt-out requests have shorter requirements. Other jurisdictions’ applicable deadlines control their requests. If a request is denied, we will explain the reason and available appeal or complaint route where required.
EEA and UK Rights Where Applicable
Where applicable, you may request access, correction, erasure, restriction, portability, or objection to processing, including direct marketing; withdraw consent; and complain to the competent supervisory authority. We generally respond to GDPR requests within one month, subject to lawful extensions and notice. We do not use solely automated decisions producing legal or similarly significant effects under the practices described here.
Our business and providers may process information in the United States and other countries. Where restricted international transfers are subject to GDPR or UK GDPR, an appropriate lawful transfer mechanism and required safeguards must apply. You may contact us for information about applicable safeguards and how to obtain a copy, subject to lawful redactions. International browsing alone does not mean every regional privacy law applies to every transaction.
Children, External Links, and Changes
Our store is intended for adult equipment purchasers, not children under 16, and we do not knowingly collect children’s personal information. Contact us if you believe such information was submitted. External sites and independent providers have their own notices and practices. We will update this notice when practices change and provide additional notice or consent where required. Material changes do not retroactively authorize a new incompatible use without a lawful basis.